🤸 For physiotherapy clinics

Every therapist is with a patient.
Riley has the phone.

When every therapist is in a session and the desk is on another line, the next caller gets voicemail. Riley answers on the first ring, books the assessment and texts the confirmation.

🚀 Start the 14-day free trial 📞 Hear it: (415) 549-1571

$0 today, no card · live in 3 minutes · keep your number · cancel anytime

A physiotherapist helping a patient with a shoulder exercise

📞 Knee injury · 11:05 AM

🗓️ Assessment · Wed 8:30

💬 Intake form texted

24/7Every call answered

30+Languages she speaks

3 minTo set up and go live

$0Today. 14 days free, no card

What Riley handles for physiotherapy clinics.
From hello to the booked appointment.

She answers in your business’s name, with the hours, services and prices you give her. You stay in control of what she says.

An older patient stretching her knee on a treatment table — Assessments booked with the right therapist

A therapist and a patient working in a clinic gym — Treatment blocks kept on the schedule

A runner on a forest trail — Reminders that keep people coming to the end of the plan

New assessments

Books the initial assessment on the first call
Takes the injury and who referred them
Texts the confirmation and your intake form link

The right practitioner

Books physio, massage or another service with the right person
Follows the hours you set for each one
Offers the next open time on the same call

Treatment plans

Books and moves the follow-up visits
Reminds patients the day before and two hours before
Rebooks when one is cancelled

Coverage questions

Whether you take extended health, workers’ compensation or auto-injury claims
Your fees, from what you tell her
Takes a message for anything about a patient’s own file

Follow-ups

Sends the follow-up texts you set once
Calls or texts the list you give her
Every reply lands in one inbox

Evenings & weekends

Answers 24 hours a day, in 30+ languages
Books for your next clinic day
You open to assessments, not voicemails

✋ She says what you tell her to say. Riley answers from the hours, services and prices you give her. Anything else becomes a clear message for you, and she never gives health advice.

A day with Riley on your line.
From the first call to the last.

A physiotherapy clinic reception before opening with a phone lighting up

7:20 AM

An assessment booked before you open

A weekend injury, a Monday-morning call, a Wednesday 8:30.

A physiotherapist supporting a patient’s leg on a treatment table

11:05 AM

Every hand is on a patient

Nobody leaves a treatment room. The call is answered and booked.

2:30 PM

You see it between sessions

Every call is logged with what was booked and with whom.

A physiotherapy clinic reception at dusk

6:45 PM

After the last session

An evening caller books next week and gets the intake form by text.

It’s 6:45 pm. They rolled an ankle at practice.

Riley answers, books the assessment with the right therapist and texts the intake form.

Start the 14-day free trial →

What physiotherapy clinics use today.
And where Riley fits.

Four ways the phone gets answered, what each one costs, and the practice software you can keep.

The front desk

One person takes one call at a time. At lunch, on another line or after closing, the next caller gets voicemail.

About $4,000 a month, full time

Voicemail

It takes a message. It can’t book the appointment, give your hours or tell an emergency from a question.

Free, and it books nothing

An answering service

A live service is priced by the minute or by the call, so a busy month costs more. Ruby charges $3.45–$5.00 a minute; Smith.ai starts at $150 a month for 75 calls, then $2+ a call.

From $150 a month, then per call

Riley, on ThreeDay

Answers every call, 24/7, in 30+ languages. Books the appointment, texts the confirmation and puts urgent calls through.

$149/mo with 300 minutes · $0.35 after

The practice software you already run? Keep it.

Riley doesn’t replace it. She answers the phone and books into your ThreeDay calendar with the hours and services you set, and you’re alerted for every booking, so your team adds it to your system the way they add any phone booking today. If you’d rather run the schedule in ThreeDay, it’s included.

Canada

Jane, Juvonno, ClinicMaster or Practice Perfect

United States

WebPT, Jane or Prompt

The systems named are ones physiotherapy clinics commonly use. All names and marks belong to their owners; ThreeDay Digital is not affiliated with them and does not claim to connect to them. Answering-service prices checked 22 September 2026 on each vendor’s own pricing page. Their prices change — check theirs before you decide.

More than a receptionist.
The whole back office, one login.

Riley is the front door. Behind her, the same app runs your schedule, your patients, your invoices and your follow-ups. Front Desk Pro switches on all four.

AI Voice Receptionist

Answers every call 24/7 on its own number, books appointments mid-call, texts confirmations and transfers live when it matters — in 30+ languages.

Own numberLive bookingSMS confirmsLive transfer

Command Center + CRM

The day-to-day desk: schedule, waitlist, clients and their records, orders, follow-ups, timesheets, inventory and reports — one hub for the whole team.

ScheduleClientsTimesheetsReports

Business Hub + Money

Invoices, proposals and contracts with e-sign and pay links, recurring billing that runs itself, File Vault share links, revenue and expense tracking.

E-signPay linksRecurring billingFile Vault

ThreeDay Agent + Sidekick

The ThreeDay Agent knows your whole account — ask about your calls, invoices or clients and it answers from your real numbers. Sidekick keeps the team’s notes, to-dos, voice notes, planner and whiteboards on every page.

Ask anythingYour real dataTeam notesVoice notes

See everything that’s included →

Don’t take our word for it.
Call her.

Jordan · Multi-ClinicCall Jordan, our clinic demo line, and ask for an appointment this week.

📞 (415) 549-1571

Two ways to start.

Set it up yourself in minutes, or have us do it for you.

Start it yourself

Front Desk from $149/mo with 300 minutes included. 14 days free, $0 today, no card required.

Start the free trial →

Have us do it: Concierge

We set everything up, tune it on your real calls and meet you monthly on the results. From $997/mo plus a one-time setup.

See the plans →

Want to talk it through first? Book a call →

Questions from physiotherapy clinics

We already use Jane (or WebPT). Do we have to switch?+

No. Riley books into your ThreeDay calendar with the hours and visit types you set and alerts you for every booking. Your team adds it to your system the way they add any phone booking today, so nothing about it changes. If you’d rather run the schedule in ThreeDay, it’s included.

Can she book with a specific therapist?+

Yes. Each practitioner has their own hours and services, and she books the caller with the one they ask for or the next one free.

Does she give health advice?+

No. She books, answers the practical questions you set her up with, and takes a message for the therapist when a call needs one.

Can we keep our number?+

Yes. We port your number over, or you keep it and forward calls to her: all day, only after hours, or only when you can’t pick up.

How long does it take to set up?+

About three minutes for the self-serve plans: sign up, answer a few questions about your business, and your number is live. With Concierge we set it up for you and tune it on your real calls.

What does it cost?+

Front Desk is $149 a month with 300 minutes, and extra minutes are $0.35 each. It’s month to month, with 14 days free and no card to start. Concierge, where we set it up and run it with you, is $997 a month plus a one-time $1,500 setup.